Privacy Policy

Get Up to Get Down Elite Entertainment, LLC, doing business as Get Up to Get Down Elite Entertainment and Get Up to Get Down.
Effective October 7, 2026

This Privacy Policy describes how Get Up to Get Down Elite Entertainment (“we,” “us,” or “our”) collects and uses information when you visit our website, request information, plan or book an event, or communicate with us, including by SMS.

Information we collect

We collect information you provide, such as your name, email address, telephone number, event date, venue, event type, requested services, music preferences, planning details, and the contents of your communications. When you book services, we also collect the billing and transaction information needed to administer your booking. Payment providers process payment details through their own systems.

For SMS communications, we collect your mobile number, opt-in and opt-out preferences, consent records, and message history. We may receive inquiry information through event or bridal show registrations and referral sources when you have authorized it to be provided to us.

Our website hosting and analytics services may collect technical and usage information, including IP address, browser and device information, pages viewed, referring pages, and cookies or similar identifiers.

How we use information

We use information to respond to inquiries, check availability, prepare quotes, schedule design sessions, plan and provide event services, manage bookings and payments, provide customer support, maintain communication preferences, and improve and protect our website and business. With your consent where required, we use your contact information to send relevant offers and marketing communications.

SMS privacy and consent

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

Mobile information, SMS opt-in data, and text messaging consent are not shared with third parties or affiliates for their marketing or promotional purposes. We use this information to provide the messages you agreed to receive, maintain consent records, and honor opt-out requests. Messaging providers may process the information only as needed to deliver and support our messages on our behalf.

You can opt out of SMS messages by replying STOP. For assistance, reply HELP or call 260-715-2858. Message frequency varies. Message and data rates may apply. Consent to marketing text messages is not a condition of purchase. See our Terms & Conditions for SMS Terms.

Service providers and other disclosures

We use service providers for website hosting, customer relationship management, event planning, payment processing, and communications. We provide information needed for those services and for staff or vendors to carry out your requested event arrangements. These operational disclosures do not authorize third parties to use SMS consent or personal information for their own marketing. We may disclose information when required by law or as necessary to address fraud, security, or legal claims.

Cookies and external websites

You can manage cookies through your browser settings and any cookie controls available on the website. Disabling cookies may affect some features. Our website links to booking tools, social media, and other external services. Their privacy policies govern information collected directly by those services.

Retention, security, and your choices

We retain information as needed to provide services, maintain business records, meet legal obligations, and document communication preferences. We take reasonable precautions to protect information, but no internet transmission or storage method is completely secure.

You may contact us to request access, correction, or deletion of your information, subject to applicable requirements and records we need to retain. You can unsubscribe from marketing emails through the unsubscribe option provided or contact us directly. We may retain limited suppression records to honor your request not to receive further marketing.

Updates and contact

We may update this policy by posting a revised version here with a new effective date. For privacy questions or requests, contact Get Up to Get Down Elite Entertainment at 260-715-2858 or chris@getuptogetdown.com.